Privacy Policy

Last Updated: December 2024

1. Introduction

At Bookat, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our platform.

2. Information We Collect

Personal Information

• Name and contact information (email, phone number)


• Billing address and payment information


• Account credentials


• Event preferences and purchase history

Automatically Collected Information

• Device information and browser type


• IP address and location data


• Usage patterns and preferences


• Cookies and similar technologies

3. How We Use Your Information

We use your information to:

• Process ticket purchases and payments


• Send order confirmations and tickets


• Provide customer support


• Send event updates and recommendations


• Improve our platform and services


• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Event Organizers: Your name and contact details for events you attend


• Payment Processors: For secure payment processing


• Service Providers: Who help us operate our platform


• Legal Authorities: When required by law

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your information, including:

• SSL encryption for data transmission


• Secure server infrastructure


• Regular security audits


• Access controls for employee data access

6. Your Rights

You have the right to:

• Access your personal data


• Correct inaccurate information


• Request deletion of your data


• Opt-out of marketing communications


• Export your data

7. Contact Us

For privacy-related inquiries, please contact us through our website or email our support team.