How can we help?
Organizers, attendees, this support center is intended to quickly reply to your questions. If you still don't find answers, please contact us — we will be happy to receive your inquiry.
For Attendees
How to create an account
Visit our website and click "Sign Up" in the top menu. Fill in your details including name, email, and password. Verify your email to activate your account.
How to buy tickets
Browse events on our platform, select the event you want to attend, choose your tickets and seats (if applicable), and proceed to secure checkout with your preferred payment method.
How to view my tickets
Log in to your account and go to "My Tickets" section. You can view, download, and print your tickets. Each ticket includes a QR code for scanning at the event entrance.
Payment methods
We accept Visa and MasterCard credit/debit cards. All payments are processed securely with SSL encryption.
For Organizers
How to create an event
Sign up as an organizer, access your dashboard, and click "Create Event". Fill in event details including title, description, date, venue, and ticket types. Submit for review or publish directly.
How to manage tickets
From your organizer dashboard, go to your event and access "Ticket Management". Here you can create different ticket types, set prices, manage inventory, and configure seat maps.
How to track sales
Access "Reports" in your dashboard to view real-time sales data, attendance statistics, and revenue reports. Export reports in various formats for your records.
Scanner App
Use our built-in scanner feature or the Bookat Scanner app to validate tickets at your event entrance. Create scanner users for your team members.
You did not find an answer to your inquiry?
Let us know and we will be glad to give you further help
Contact Us